Our pledge
Anybody using Armstrong Laundry can be assured that we provide a fair deal for both our customers and our agents. We are members of The Textile Services Association Ltd and that means have signed up to a series of promises all aimed at looking after those people using our services. That means wherever practicable, we will:
Handle all clothes, linens, furnishings and other items accepted by us for processing with proper and due care and attention.
Investigate any complaint promptly and, if requested, re-process, free of charge, any article which is unsatisfactory due to negligence on our part.
- Pay fair compensation for loss or damage due to negligence on our part.
- Train our staff to be competent, courteous and helpful at all times.
- Keep our shops, vans, containers and premises, clean and tidy.
- Maintain the highest possible standard of quality and service consistent with the price changed.
- Display in shop premises a list of prices for standard article
- Have all orders ready or delivered at the time stated, unless prevented by exceptional; circumstances.
